A6star Privacy Policy — Your Personal Data Protection
This Privacy Policy explains how a6star collects, uses, stores, and protects the personal information of users accessing our platform in Malaysia. Please read this document carefully to understand your rights and choices regarding your personal data.
Effective date: 1 January 2026. This policy may be updated from time to time.
Information We Collect
Account Information
During registration, a6star collects the personal information you provide directly, including your full name, email address, Malaysian mobile number, date of birth, and proof of identity (such as your national ID for KYC verification purposes). This information is required to create your account and ensure compliance with applicable legal requirements.
Device & Browser Information
Our platform automatically collects technical information when you access a6star, including device type, operating system, browser type and version, IP address, browser language, time zone, and screen resolution. This data is used to ensure the platform functions correctly on your device and to identify any technical issues.
Payment Information
To process deposits and withdrawals in MYR, we collect details related to your chosen payment method, such as your bank account number or digital wallet number (TNG eWallet, FPX, DuitNow). We do not store credit or debit card numbers directly — all transactions are handled through secure, licensed payment gateways.
Usage Data
We record information about how you use the platform, including pages visited, time spent, actions taken (clicks, bets, searches), and login records. This data helps us understand user behaviour in order to improve the overall platform experience.
How We Use Your Information
A6star uses the information collected for the following purposes:
- Account management — creates, verifies, and maintains user accounts securely.
- Transaction processing — handles deposits, withdrawals, and wagering in MYR efficiently.
- Platform security — detecting and preventing fraud, unauthorized access, and account misuse.
- Legal compliance — meets the KYC and AML (anti-money laundering) requirements mandated under Malaysian law.
- Service improvement — analyses usage patterns to improve the platform's interface, speed, and content.
- Communications — sending important notices related to your account, policy updates, and security information. We do not send marketing materials without your prior consent.
We do not use your data for any purposes not stated in this Privacy Policy without first obtaining your consent.
Data Storage, Security & Sharing
Data Retention
All a6star user data is stored on secure servers with strict access controls. Data is retained for as long as your account remains active or as required to meet legal obligations. Once an account is permanently closed and the mandatory retention period has lapsed, data will be securely deleted or anonymised.
Security Measures
A6star uses SSL/TLS encryption for all communications between your device and our servers. Passwords are stored in hashed form and cannot be viewed by anyone, including our staff. We also conduct regular security audits and active monitoring to detect any suspicious access attempts.
Third-Party Sharing
A6star does not sell, rent, or share your personal data with third parties for marketing purposes. We may share necessary information with:
- Payment service providers used to process your MYR transactions.
- Malaysian government authorities or law enforcement agencies where required by law or court order.
- Technical service providers who assist in operating the platform, bound by strict confidentiality agreements.
All data sharing is carried out only to the extent necessary and is subject to adequate safeguards.
User Rights, Policy Changes & How to Reach Us
Your Rights Over Your Personal Data
As an a6star user in Malaysia, you have the following rights regarding your personal data:
- Right of Access — you may request a copy of the personal data we hold about you at any time.
- Right to Rectification — if any of your information is inaccurate or out of date, you have the right to correct it via your account settings or by contacting our support team.
- Right to Erasure — you may request the deletion of your personal data, subject to applicable legal retention obligations. Deletion requests will be processed within 30 business days.
- Right to Object — you may object to the processing of your data for specific purposes by contacting us directly.
Changes to This Policy
A6star reserves the right to update this Privacy Policy at any time to reflect changes in practices, technology, or legal requirements. Any material changes will be communicated via a notice on the platform or by email to registered users at least 14 days before taking effect. Continued use of the platform after the effective date constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns, or wish to exercise your rights regarding your personal data, please contact the a6star support team at the following email address: [email protected]
For general platform enquiries, check the FAQ us first. You may also visit the registration to open a new account or log in to your existing account.
Your Data, Your Rights — We've Got You Covered
A6star is committed to protecting your personal information. Sign up with confidence or check our FAQ for more details.