A6star Responsible Gaming — Self-Control & Your Wellbeing
A6star believes entertainment is most meaningful when enjoyed mindfully and within your control. This page provides guidance, self-management tools, and support resources to help you stay safe and balanced while using our platform.
Responsible gaming is not just an option — it is our commitment to every user in Malaysia.
A6star's Commitment to Safe Gaming
A6star is fully committed to promoting a safe, responsible, and enjoyable gaming environment. We recognise that while the vast majority of our users enjoy the platform purely for entertainment, a small number of individuals may find it difficult to manage their gaming habits.
To that end, a6star has implemented a range of preventive measures and made self-management tools readily accessible to all users. Our goal is to ensure every user can enjoy a fun experience without compromising their financial, emotional, or family wellbeing.
Responsible gaming means understanding that betting is a form of entertainment, not a source of income. Never play with money you cannot afford to lose, and always set clear limits before you start.
Recognise the Signs of Risky Behaviour
Catching the early signs is the first step toward regaining control. Take note if you find yourself in any of the following situations:
Financial Warning Signs
- Spending beyond your set budget
- Borrowing money to play
- Using daily living expenses for betting
- Chasing losses by continuing to play
Emotional & Behavioural Signs
- Feeling anxious or restless when not playing
- Hiding your gaming habits from family
- Neglecting work or family responsibilities
- Playing longer than planned
If you recognise two or more of the above signs in yourself, we encourage you to take a break and seek appropriate support.
How to Set Your Play Time & Budget Limits
Play Time Limit
Before you start playing, decide how long you plan to spend. Set a reminder on your phone and stop when the time is up, regardless of how the game is going. Avoid playing continuously for more than two hours without a break. Take at least 15 minutes off every hour to keep your focus sharp and your mind clear.
Daily and Monthly Budget Limits
Set a maximum amount you are comfortable spending per day and per month in MYR (RM). This should come from your entertainment budget — not money earmarked for bills, food, or other commitments. Once that limit is reached, stop playing for the day or month without exception. Track your spending regularly to make sure you stay in control.
Healthy Gaming Strategies
- Avoid playing when you are in an emotionally unstable state, such as when you feel sad, angry, or stressed.
- Avoid playing after consuming alcohol or medications that affect your judgement.
- Treat every amount wagered as the cost of entertainment, not an investment.
- Always log out of the platform when you are done playing.
Self-Management Tools on the a6star Platform
Deposit Limit
A6star allows users to set daily, weekly, or monthly deposit limits through their account settings. Once in place, these limits prevent you from depositing beyond the specified amount within that period. Limits take effect immediately upon being set and can only be revised after a designated review period.
Temporary Break
If you need a break from the platform, you can activate the cooling-off option, which will block access to your account for a set period — whether that's a few days or a few weeks. During this time, you won't be able to log in or make any transactions. This gives you the space to step back and reassess your gaming habits at your own pace.
Self-Exclusion
For those who feel they need a longer or permanent break, a6star offers a self-exclusion option. Once activated, your account will be fully closed for the period you specify, and no betting activity can take place during that time. For assistance with this option, please reach out to our support team at [email protected].
Minor Protection
A6star enforces a minimum age requirement of 18 years for all users, without exception. We carry out age verification during registration and reserve the right to request supporting documents at any time. Any account suspected of belonging to a minor will be suspended immediately pending investigation.
We encourage parents and guardians to use parental control software on shared devices to prevent children from accessing gambling websites. If you suspect that a minor is using our platform, please report it to us immediately at [email protected].
Life Balance & Professional Support
Maintain a Balanced Life
Gaming should only be a small part of a well-rounded life. Make sure you set aside enough time for family, work, outdoor activities, and other hobbies. Healthy social connections and regular physical activity are among the best ways to maintain your mental wellbeing and reduce the tendency to rely on gaming as your sole source of entertainment.
Seek Professional Help When You Need It
If you or someone you know is struggling with a gambling-related issue, do not hesitate to reach out for help. There are a number of organisations in Malaysia that offer free and confidential support:
- Talian Kasih 15999 — free 24-hour counselling and family support service.
- Government hospitals and clinics — can be consulted for professional counselling on addiction-related matters.
- Private counsellors — available across Malaysia for one-on-one consultation sessions.
A6star also provides early support through our customer service team. Contact us at [email protected] if you need help activating any self-management features or would like to discuss the options available. You are also welcome to visit the FAQ us or log in to manage your account settings.
Play Smart, Live Balanced
If you have any questions or need help with self-management tools, the a6star team is here for you. Check out our FAQ or manage your account now.